Customer Testimonials
Purchased 2013 Kia Sorento on 04/30/2025. Back seat mechanisms were faulty and dealer refused to repair. Costs me $889 at another dealer. They knew it at High Point. After 5000 miles sound one tire worn out and others were iffy. Replaced all 4 tires. Be wary of these people.
Recall notice that killed my car is going to take months to get fixed. I have a 2022 Kia EV6 and up to this point, I have loved the car. There was a recall notice that came in November of 2024 to fix the ICUU. If this part dies (which mine did) the vehicle is rendered undriveable. They have had my car for over a month since it died and there is NO timeline for fixing it. They cannot even give me a loaner and can give no reasonable answer as to why. Stay away from this place because they are terrible.
My wife and I bought a used 2019 KIA Sorento and worked with Simon and it was a great experience. Within 6 months ,we started having electrical issues that kept killing the battery. The dealer tried very hard to diagnose the problem and couldn't find the problem. I was mad and asked the owner to take the car back and it was a bit of a fight but they finally took the car and we were able to purchase a new 2025 KIA Sorento S model. We worked with Brandon Johnson, and he was great to work with. I give the dealership ... Read More DealerRater - Jan 30, 2025
I highly recommend! Everyone I worked with on my purchase was great. John, Anthony and Stephen were all very helpful and made this process really smooth and easy for me. They’re great people as well!
I’m a car guy. Love my 2023 Santa Fe but one of the best parts of ownership is in dealing with their Service Department. Majer Elswick is the manager and a fantastic guy. I can’t imagine dealing with anyone else for service! This dealership just continues to impress. Smart, capable, knowledgeable people! Buy here!
We bought!!!!! Randy is the best! Great group of ppl!
Just bought my second vehicle from McNeil. Traded the first for an upgrade, and John Lambie was my guy. John did an UH-MAZING job keeping me informed, answering my questions, and working with me and my schedule. Will definitely come back if/when I upgrade again!!
If you want a great experience purchasing a new vehicle, take a trip to any dealership owned by Mr. David McNeill. I had the pleasure of meeting Mr. McNeill when I picked up my new truck last week at McNeill Chevrolet in Wilkesboro, NC. He and his staff are extremely friendly and accommodating. I worked with Salesman, Mr. Bill Lyons and Sales Manager, Mr. Ben Mockerman. Both handled everything I asked for and kept me well informed on the status of the truck as it was being shipped from the factory. Mr. Lyons took all the time I needed to ... Read More Google - Jun 15, 2024
Up front and honest, sales rep John Lambie was very helpful and addressed all of my concerns and made sure I was happy. I Highly recommend doing business with them. Michael Blankenship
Very professional sales team, answered all my needs, very easy transaction !! I would recommend this dealership to anyone looking for a new vehicle .
Bill and Ben were absolutely wonderful and very helpful! I will be a return customer
The experience I had at Chevrolet dealership was great and I’m in love with my 2024 Chevy trax and I want to thank Bill for helping me purchase my new vehicle and for being so nice and helpful
Everyone was very helpful and professional. They were very patient and polite even though I ask a lot of questions.
Awesome Experience!!!
The process was great from the managers to the sales staff and finance. Best dealership you could ask for. Bill explained all the features on my new Trax and made sure I was comfortable with it. I will definitely do business there again. Thanks Guys
We were given quality service and much patience as we made our decision to purchase a vehicle.
Great sales associates. Everyone I met was polite and helpful. Love my new car. Great dealership.
We were greeted in a very friendly manner and treated like we mattered. When the salesman had someone show up for a scheduled appointment early, he made sure we were taken care of. Both gentlemen were very professional and helpful. They weren't pushy to make a sale, but they also didn't act like they could care less. After making the deal, the 1st salesman returned to help me get started with OnStar as well as show me tips and tricks for the technology package. 5 stars for the whole process and all who helped us out!
An updated review.... We changed our rating from 1 star to 5 stars because McNeill Chevrolet really stepped up and made everything right!! We really appreciate how quickly they resolved our issue. Thank you McNeill for doing the right thing! We would purchase a vehicle from them in the future!
We purchased a used 2020 BMW X7 a couple of months ago from this dealership. We were very impressed with the salesman, managers and owner at the time of purchase. They put new tires on the car and did some service to it as well. We were told that the brakes were replaced ... Read More Google - Apr 3, 2024
Everything was good
After working with at least two dozen dealers within 300 miles of Charlotte to lease a new 2024 Ioniq 6, I had hands down the best experience at Carolina Hyundai. Lindsay, my sales agent, was communicative and highly professional--and most important in this business, a straight shooter! His manager, Shane, agreed to return my call, and proved to be the same way. I was impressed.
The ONLY reason I have not yet done the lease is because their dealership is not set up to do a "one-pay lease". Since Hyundai Motor Finance has massively better lease "money factor" rates ... Read More DealerRater - Mar 22, 2024
Great Customer Service! Enjoy talking to the employees and they take really good care of me.
Bought a brand new 2017 kia soul from here. I have always loved Kias this was actually my third kia. I work at a bank i only drive to and from work 6 miles a day and then the normal once a year vacations. I maintain my car like i should and take pride in taking care of it because this was the first brand new car i ever owned.
Fast forward to 2022 I noticed it was burning oil so made appointment did oil consumption test, it passed. i did not understand but im not a mechanic so i took them at ... Read More DealerRater - Mar 20, 2024
Just purchased my second vehicle from McNeil and as expected, they crushed it on all levels! I just went to "look" lol and I rode on out of the dealership smiling! Randy was great and the financial manager was on top of his game! This place really cares about your wants and needs. They do not hassle, they are upfront, honest and compassionate. They represent themselves and their dealership to the highest! Great group of people! They have earned our lifetime business! They go above and beyond each time! I am happiest I have been in a vehicle ... Read More Google - Mar 18, 2024
This is the 2nd vehicle I have bought here! Brian and Ben are super helpful! Always enjoy shopping and feel welcome!
Everything was to my satisfaction. No problems or concerns what so ever. Chris was very helpful and knowledgeable. Very happy with my service.
Fred was great. He got me into a car within 3 days. It's was amazing & a shock 2 me that I would even get approved but I did. 2018 kia forte & payments are low. Thank you Fred & everyone @ McNeill Chevrolet for the awesome experience of trading my car in for a new one. I recommend if ur looking for a new ride Holla @ Fred & McNeill Chevrolet. They will get u all set up.
The quality of service, the friendliness and the knowledge is unbeatable! We have been doing business with McNeill Chevrolet of Wilkesboro for a long time. They not only will be servicing our new vehicle, but they also service our older Chevrolet trucks as well!
McNeill Chevrolet was hands down the best car buying experience we have ever had. The salesman, Chad was quick to assist and answer any questions I had. Within hours I was able to purchase a new truck will little to no stress during the process. Chad arranged for our new truck to be delivered 2.5 hours away the same day of purchase. My husband and I both communicated with the Sales Manager, Ben back and forth due to some unforeseen questions and concerns. Ben was prompt and always so kind, and professional. He accommodated every request to ensure my husband was ... Read More Google - Feb 22, 2024
me and my wife had a great time with the staff and test driving the truck
I came in for an oil & oil filter change, the dealership (service department) did well. Thanks for taking care of my needs in a timely manner.
Great service
Props to the automotive department
Great experience
Bought brand new kia forte in April 2019. Seats emitting fine particles, dash, door panels, seats, etc full of white, fine particles. Went to Kia, they looked at it. Service said didn't know what to do. Nothing was done. Went back about fibers flying in air again & again. Nothing done. Finally after 3 years they sprayed seats. Not as much particles on dash for 2 weeks. Went back again & again. No satisfaction. Same mess. CLled the Kia Corporation and reported the non-service I had been reeiving. Corp contacted them. No response from HP Kia. Service manager, Mager Elswick will not ... Read More DealerRater - Feb 3, 2024
Very helpful staff
Alyssa Lausch in service is amazing!! I brought my vehicle in for a 20,000 mile service and she had them check everything on it. She even went over the 100 point inspection with me and explained everything great!!! I will defiantly be coming back here to have all of my vehicles serviced with Alyssa!!
Great Service
Excellent service in good time.
as always best service anywhere
McNeil Chevrolet had what we needed, but what we really appreciated was that the final purchase price, including dealer add ons, were clearly displayed on the website and communicated to us before we went over there, so there were no surprises when we got there. There were no sales gimmicks, just straightforward info and pricing. Chance was our sales guy and he made sure to answer all of our questions as thoroughly and honestly as he could. Ben helped us get the best price possible. Overall, we were very pleased with our experience.
Very effective and friendly
please stay away from this dealer, liar's cheats, crooks, worst service dept. ever, spent $3400.00 to repair my truck had to have it towed home. looking for a good repair shop now, never do business with Mcneill again.
Chris always takes care of me and the service department does a great job
Sensational service!!!
Excellent service and professionalism. A+++
Always pleased with the professional and friendly service we receive at McNeill Chevrolet.
I bought the car the first week or two of 2023. In February, the battery died and Carolina Kia wouldn't give me a new battery, they just charged the one that came with the car. When I was talking to the service person (Mark Walters) on the phone to see I could get a new battery and I had also told them about five other things that needed fixing, he hung up on me. They kept the car a week and only charged the battery. Nothing else was fixed.
I went to them because I had heard too many bad ... Read More DealerRater - Oct 30, 2023
Very pleasant and quick to finish the maintenance on my truck
Wait time was great. Chris came and talked to me about what needed to be done. Overall very good service.
Amazing Dealership that treats you like family. Sarah does a outstanding job everytime I need my car and trucks serviced.
Very well pleased.
We were walk in customers who weren't really prepared for buying a car that day. Larry Spates was extremely pleasant and helpful in explaining and guiding us through the purchase of our new Santa Cruz. Helped us understand all the features and get the right vehicle and financing we needed and were driving home in record time.
I have done business here a lot he was the best salesman I have ever had . His name was Tony . So go by Wilkes McNeil Chevy and see Tony .
I would have given you a higher rating but....the brake pad indicator wasn't reset so now I have doubts if the rotors were turned or if new pads were actually installed? It's odd because I requested my truck to be serviced and the brakes checked so the oil life indicator was reset but not the brake pad indicator. So you can see my doubt.
Awesome experience Billy Lyons and the staff did a A+ job In and out in a few hours with no hassle or pushy sales
Could not get the service department to fix my 2023 Kia Telluride and then the Dealership refused to work on it and make it right when I complained and left bad reviews. DO NOT EVER PURCHASE FROM THIS DEALERSHIP !!!!!!
almost every thing went well a small misunderstanding about when the military discount was first brought up I think I was right but did not let it break the deal
The service department fixed the issue and was easy to deal with. The shuttle service made getting the repair done very convenient.
I had a great experience! Chris made sure I was taken care of and I sincerely appreciate it.
Enjoyable experience in buying.
Mr McNeill and his staff were amazing. If you want service that's truly second to none, McNeill Chevrolet delivers. It's refreshing to deal with a company that does what they say.
Fast and courteous service at their service department
Great experience, Mr Lyons took care of everything and was great to work with. Had no issues with trade in or new car purchase. Very pleased!
The staff and service from sales to the shop is outstanding. They make me feel like I’m part of the McNeill family!
Carolina Kia of High Point is a fantastic dealership. They have honest pricing that matches their website, no additional add ons nor "market adjustments" and are negotiable. If you are searching for a great dealership and a wonderful salesman, look no further than Carolina Kia and Lindsay Laws. Lindsay will definitely take great care of you! Oh, and very quick. Learning the functions of the car took longer than the actual purchasing. This was by far our easiest vehicle purchase ever!
They took the time to make a deal I could work with even though I didn’t buy on the first or second time.
Great people. Will was awesome.
Bill was excellent
I have always bought Nissans and was a firm believer in their product. However, after this experience I will never buy another Nissan and the only recommendation that I will give anyone when it comes to McNeil Nissan is to run the other way.
In October 2022, I bought a 2023 Platinum Nissan Pathfinder. I was super excited about the car until I took it in for its 10,000 mile service. What was supposed to be a quick visit turned into a 4 hour wait. I was informed that the battery in the Pathfinder charge was low and that they needed to run an ... Read More DealerRater - Jul 14, 2023
Bill Lyons who was our car dealership representative was above and beyond the best customer service that I have honestly had.... I would recommend Bill to anyone! I would also like to thank Ben Mockerman and the financial manager as well! They all went above and beyond to help us get our Suburban..
Chris help schedule the service I needed and the service technicians done a good job in a timely manner.
They were great, I had fast service and a comfortable place to wait.
Great experience and fast service
I was very pleased with every interaction with the team at McNeill Chevrolet. Bill Lyons, Sales Consultant, was a delight to work with. Ben the Sales Manager and Anthony the Business Manager were both professional and efficient. Even met the owner, Mr. David McNeill, and he was very welcoming and appreciative of my business. I cannot recommend this dealership any more highly.
Great team, I was out of state with a medical condition and I called and spoke with Ben Mockerman. He wrote up my order at MSRP. and when the car came in, it was perfect. Thanks to Ben and the team. Special thanks to Ben for installing all my extra parts.
Great customer service would highly recommend, Jeremiah was our Sales person and was very knowledgeable about the vehicle we purchased
Sarah is always very helpful and very professional . I got in and out in a very timely manner and she really took care of me! Sarah is the best!
I never post reviews negative or positive.
My wife and I have purchased a lot of cars over the years, mostly new cars from the same dealer and salesman. I recently purchased a used truck from Mcneill Chevrolet of Wilkesboro, my salesman from another dealership retired. We were shopping around mostly just to look but happened to find just the truck we were looking for. Long story short… they gave me what I wanted for my truck (trade) and deal is done.
A couple days passed and I noticed an issue. I called the dealership and spoke with Ben the ... Read More Google - May 12, 2023
Very exceptional service.
Chris did a great job and kept me updated thru the whole process.
Sarah Simpson the Service Consultant was extremely nice in explaining what was done and that another part had to be ordered and approximately how long it would take. She handled everything very courteously.
Not your normal dealership. The sales people don't swarm you. Nice friendly place.
Nice experience and helpful employees 😃
Chris Tedder took very good care of us from making the appointment to cashing us out. Customer service is top notch!
Chris and the service department did a fabulous job fixing my car! Previously, I took it to a supposedly reputable mechanic shop. Not only did the other mechanic shop not fix the problem but they didn’t even diagnosis the problem correctly. I decided to take it to the dealership and I’m so glad I did! My vehicle runs like new! He sent a text to keep me updated on the progress. Later, Terri followed up to make sure I was happy with my vehicle. Great service and great results!! Thank you so very much. I’ll be back ... Read More Google - Mar 8, 2023
Work was done in a timely manner and the people were friendly
Fast, courteous and professional.
Best car buying experience I have ever had. Great people to deal with
Great people make all the difference. Kind, courteous and kept me informed throughout the entire process.
Very credible and friendly staff. No pressure and they want you to be satisfied with what you are buying. They follow up and follow through on their commitments. This is the 4th new vehicle I have purchased from them and the second one that I have purchased this month. The first vehicle at the beginning of this month was a 2023 stingray.
excellent service
