Customer Testimonials

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DealerRater Dec 3, 2021

I just purchased a kia soul 2020 and I love it. Steve Holt was very helpful and worked with me to help buy my car.

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DealerRater Aug 26, 2021

We had a great experience working with Larry Spates and the team at Carolina Hyundai. Very informative, organized, and fair prices. Definitely recommend this dealership.

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DealerRater Jul 29, 2021

Best service department anywhere!! They go above and beyond! Very friendly and efficient! I highly recommend them to anyone in the area that has a Kia that needs service!

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DealerRater Jul 9, 2021

I traveled 2.5 hours to meet Larry Spates and my new KIA!!! So worth it, I was in and out with a financed car in 3 hours on a Sunday!! So professional, no bait and switch, just great service from a great guy!!!

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DealerRater Jul 1, 2021

Patrick Fowler is Phenomenal!!! It's no wonder he has been a Top Seller @ Carolina Kia for 19 years. I had the pleasure of e-mailing and texting him for nearly a month while I also shopped other dealers-even out-of-state. He is extremely patient and cordial with every inquiry! He earned my deposit on a Telluride SX AWD just this week and I am looking forward to his delivery soon! A gentleman in every way, I highly recommend Patrick!!! Jeff in Winston Salem

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DealerRater May 31, 2021

Great dealership very fast and very friendly would highly recommend using them for your next vehicle. They have fair prices and great service. Larry was awesome

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DealerRater May 26, 2021

This is my second vehicle bought from this dealer. Larry Spates has been great once again. I was also helped by Nick Schofield and the experience was great. I would recommend it to anyone.

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DealerRater May 14, 2021

Just purchased my first car today, and the communication & process was GREAT ! Was better than any other dealership I’ve been to! Will be coming back in the future

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DealerRater May 12, 2021

This was my first time looking/purchasing a car. He made the process smooth and easy! He explained everything throughly and well.Highly recommended 10/10

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DealerRater May 11, 2021

Olivia Perry (Internet) and Larry Spates were fantastic to work with. They made the buying process smooth and easy. I was happy with the price and the transaction. I highly recommend this dealership!

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DealerRater May 2, 2021

It was the best car buying experience I've had. Everyone was professional, and we wound up with a better quality vehicle for the same price others gave us for less desirable alternatives.

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DealerRater May 1, 2021

Overall, we had an exceptional experience. We purchased a new car in under 3 hours from test drive to leaving the lot. Unlike many of the other dealers in the area, when I expressed interest in the vehicle I wasn’t bombarded with phone calls or texts. I received one inquiry asking what I was interested in. Olivia Perry was our internet sales consultant, Rod Jackson was the sales manager we started our phone conversation with and Larry Spates was our salesperson. Larry was on top of his game knowing the features of the vehicle. Albeit a little long winded, he ...

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DealerRater Apr 29, 2021

I had the pleasure of working with Larry Spates on the purchase of my car. During this search for the right vehicle, I worked with a few dealers and sales consultants. This was the most pleasant experience. Larry made this purchase very easy, from out of town, with his excellent customer service. Once at the dealership, I truly felt like I was really being taken care of and that I truly did receive the best deal. AND everything was set up and ready for me when I got there!!!

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DealerRater Apr 27, 2021

Service was great … Larry Spates helped me find My first car. He’s a great salesman if you need a car. Thank you Larry Spates

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DealerRater Apr 22, 2021

We searched for our specific Kia Carnival and called dozens of dealerships from Myrtle Beach to Kentucky. Larry Spates of Carolina Kia of High Point was the most helpful and easiest to work with. Sincerely recommend him if you’re in the market for a new Kia.

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DealerRater Apr 20, 2021

Larry Spates went above and beyond on teaching me all about my new car! Overall great experience! Will definitely purchase another car there again in the future!

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DealerRater Apr 15, 2021

I had a very great experience with buying my first car! The salesmen were very nice and I recommend anyone to buy from carolina hyundai!!

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DealerRater Apr 8, 2021

My fiancé and I recently bought a car from Carolina Hyundai and were very pleased with the service we received. Larry was fantastic to work with and all of the staff were very friendly! Highly recommend Larry and Carolina Hyundai if you need a car!!

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DealerRater Mar 31, 2021

Larry Spates was too notch! Not pushy, listened to what we wanted and worked to get it in a timely fashion. This dealership is great and they don’t add in extra hidden fees, no added addendums.

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DealerRater Mar 26, 2021

This team is TREMENDOUS in every way! I desperately needed to get into a car and, to my surprise, I drove home in a brand new one last night, when I initially went to the dealer thinking I would have to settle. My husband, a former travel nurse/medical translator, had a brain aneurysm a little over a year ago, and we lost a huge chunk of income, which had its trickle-down effects on our credit, etc. He survived, which was the most important thing, but even with so many obstacles, we were never treated more lovely and with empathy ...

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DealerRater Mar 25, 2021

Huge thanks to Mr. Larry Spates for helping my daughter purchase her first car. He possesses excellent customer service skills which made this a great car buying experience for my daughter and I. We will definitely recommend him and the dealership to others.

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DealerRater Mar 9, 2021

Roderick turned things around and was able to help me trade in my car this was a great customer service experience thankful for good people like the salesman

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DealerRater Mar 8, 2021

I want to thank Larry Spates and Rodrick Jackson for helping me find a car and tried everything they can for me to get this vehicle. Thanks again Carolina Hyundai family

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DealerRater Mar 6, 2021

Had a great experience today purchasing our new car with Larry Spates! He was friendly and helped us with all our new features. Thanks for your help!

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DealerRater Mar 5, 2021

Exceptional customer service and an amazing deal on the vehicle! Larry Spates set everything up and within an hour I was set to go! Highly recommend the dealership and all of their wonderful sales team!

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DealerRater Mar 2, 2021

Mr Larry Spates was so amazing! He helped my parents in the purchase of their new vehicle. He was very patient & knowledgeable even though we had to take some time to translate. The process was very smooth and he was able to help them with the trade in and comparison of similar models and packages. Highly recommend him and Carolina Hyundai of HP!

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DealerRater Mar 1, 2021

Larry was down-to-earth, not pushy but straightforward, and just a seemingly good guy with whom to deal. Answered all questions and followed up next day.

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DealerRater Feb 17, 2021

Larry Spates was amazing he was very patient and took the time to make sure we know how to use all the features on the car and help me Connect my phone to the car . And this was a long day was there like 3 hours maybe more .

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Cars Feb 12, 2021

The dealers were very nice Larry Spates answered our Questions we are very satisfied.The service was excellent. I will recommend a family member or friend to Kia.

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DealerRater Jan 26, 2021

Great experience during the middle of a pandemic. Actual time spent in dealership less than 30 min. Larry Spates took time to do all necessary communication via telephone and email. Worked with us to put us in the car we wanted for the price we needed. Would recommend to friends and family.

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DealerRater Jan 20, 2021

Carolina Kia advertised on Facebook the beautiful Caribbean Blue Kia Soul of my dreams. Larry, at Carolina Kia, made that dream come true! He brought the car to my home. Upon delivery, the passenger seat belt didn't work. The next day the service team repaired like new. Larry even set up my bluetooth for me. 5 stars for the team at Carolina Kia.

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DealerRater Jan 17, 2021

Larry Spates was great to work with, he was very helpful and professional. We would definitely recommend him and will go back for any future needs.

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DealerRater Jan 15, 2021

The whole experience was awesome from beginning to end. Love our new Genesis. Larry Spate our salesperson was knowledgeable and made everything easy and quick.

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DealerRater Dec 31, 2020

Great service, explained things and answered all questions. Looked for the best possible way to make sure I was satisfied with my purchase. Would definitely recommend.

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DealerRater Dec 25, 2020

Just got a new to me Hyundai Elantra and Larry Spates what an amazing salesman, not pushy but will go the extra mile to help get you the car that’s right for your budget

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DealerRater Dec 9, 2020

My salesperson Larry Spates took great care of me. What I thought was a impossible situation he made it happen. I had a wonderful experience.

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DealerRater Dec 4, 2020

We worked with Larry Spates to purchase a 2021 Hyundai Palisade for my wife. Very happy with Larry, this is the 3rd vehicle i've purchased from him. I highly recommend you ask for Larry if you are in the market.

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DealerRater Dec 4, 2020

My wife and I had the pleasure of meeting Larry Spates At the Hyundai dealership in high point. All I can tell you is if you need a car you need a Larry space to show you a great car. And that's what Hyundai is. This is our second and will probably be our last car ever purchased again because we are getting a little bit old and I chose Hyundai to be that last car. And if you don't think that says a lot. We told that to Larry and he took us around and listened to ...

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DealerRater Nov 29, 2020

Larry Spates is the best salesperson we've ever had- guided us through cars and after purchase gave us a thorough explanation of all features.

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DealerRater Nov 12, 2020

Took my car in for a recall. It was repaired in a short period of time. Mr. Moose was very helpful and courteous. After I left, a light was on the dash so took the car back. It was a completely different problem. Mr. Moose contacted Kia and saved me money on the repair. I highly recommend Carolina Kia. They do all my service on my Sorento, wouldn’t trust anyone else.

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DealerRater Sep 17, 2020

Larry is a great salesman! Although my credit it's nothing to brag about, he did not give up on me until I had a car!

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Cars Aug 20, 2020

Saga my Salesperson was wonderful. I remotely purchased and never needed to leave my home. Every detail was by texting and emailing including paperwork. Great experience!!!

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Cars Aug 20, 2020

Saga my Salesperson was wonderful. I remotely purchased and never needed to leave my home. Every detail was by texting and emailing including paperwork. Great experience!!!

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DealerRater Jul 31, 2020

l had the easiest and the most pleasant used car transaction at this dealer ship. Larry helped me step by step throughout the procedure and kept all his promises. l am so thankful to get this wonderful deal on my VW Golf. Thank you Larry, you are the best asset of this dealership. l appreciate your professionalism. Larry Spates is the guy if you need a car!

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DealerRater Mar 17, 2020

Bought a "first" car for my son and this was the easiest experience EVER!!! Andrew Fingal took care of everything!! I will definitely recommend Andrew & Carolina Kia/Hyundai!!!

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Cars Feb 24, 2020

My salesperson was Larry. He was very knowledgeable about the car I was looking at and answered all of my questions (some before I even had a chance to ask). I would recommend Carolina Hyundai to anyone who is looking for a great deal and very friendly, courteous and professional service staff.

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Cars Feb 24, 2020

My salesperson was Larry. He was very knowledgeable about the car I was looking at and answered all of my questions (some before I even had a chance to ask). I would recommend Carolina Hyundai to anyone who is looking for a great deal and very friendly, courteous and professional service staff.

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Cars Feb 5, 2020

Larry Spates was our salesman and he was very professional, knowledgeable and friendly. He always went that extra mile. He sent a nice thank you note and checked on us. His words were, "call if you need anything."

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Cars Feb 5, 2020

Larry Spates was our salesman and he was very professional, knowledgeable and friendly. He always went that extra mile. He sent a nice thank you note and checked on us. His words were, "call if you need anything."

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DealerRater Jun 28, 2019

This was the very best experience I have ever had buying a car. My sales rep Guadalupe was simply Amazing, I truly enjoyed her. She made me feel very comfortable. She made sure I was informed and understood everything in great detail. And i'm very thankful for that because you don't get that often, and it made the process very easy. Thank you Mrs. Guadalupe. And I must say i am very cute in my brand new car, not used but new.

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DealerRater May 23, 2019

This was by far the best car buying experience I've ever had! Angela Dutton is phenomenal. The whole buying process was quick, efficient, and fun. I was in and out of the dealership for less than two hours and drove away with a beautiful 2020 Kia Soul! John in the finance department was friendly, straightforward, and trustworthy. I highly recommend working with Angela Dutton! A+

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DealerRater May 20, 2019

A week ago, purchasing a new car hadn't even crossed my mind. Unexpectedly, my Sonata that I had loved for 15 years and many, many miles was reaching the end. I knew I wanted another Hyundai. As a salesperson myself, I hate car shopping and dealing with the car salespeople. I was very pleasantly surprised when I met Guadalupe. She was fantastic. I explained my situation, and what I needed and she got me exactly what I needed within the strict budget I had to work with. She was very kind and understanding of my situation and really helped me ...

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DealerRater Apr 3, 2019

Our family worked with two salespeople, Guadalupe and Roderick. They were both very patient and helpful as we chose a car. Great delivery of car and very thorough in giving information. Thank you!

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Cars Feb 8, 2019

Mr. Robertson was incredibly personable and helpful during the entire process. I had been to several to dealerships all week and none had been as kind as he was to me and my family.

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Cars Feb 7, 2019

I was warmly greeted instantly, made to feel comfortable, and all services were explained thoroughly. We’ve had great experiences here.

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Cars Feb 6, 2019

Fit me in with less than a 12 hr notice. Being early let service be completed before my scheduled time.

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Cars Feb 4, 2019

Affordable people who have been working with me! And is very good facility friendly guys, excelente service! Also rapid service!

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Cars Feb 3, 2019

Being able to schedule a set time, wait in the dealership and having them complete the work in the amount of time they said it would take.

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Cars Feb 3, 2019

Hospitality and Knowledge I felt at ease knowing my car would get everything done that needed to be done The atmosphere in The Dealershilp was very hospitable

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Cars Feb 2, 2019

Roderick is an awesome salesman! He gave us everything we wanted and then some. Above and beyond experience in buying a new car! Thanks! Customer service A

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Cars Feb 2, 2019

Roderick is an awesome salesman! He gave us everything we wanted and then some. Above and beyond experience in buying a new car! Thanks! Customer service A

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Cars Feb 1, 2019

Fast service. Very comfortable customer lounge. Great coffee. Grateful for the coffee and doughnuts. Easy in and out of the location.

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Cars Jan 29, 2019

Friendly prompt service. Completed on time, car returned washed and repair completed. Very happy customer Service manager went out of his way to insure I was satisfied

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Cars Jan 27, 2019

The sales person that sold me the car was very understanding about the problems I was having with my KIA.

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Cars Jan 26, 2019

Service was fast and the experience was comfortable and there were plenty of snacks and car was taken great care of

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Cars Jan 26, 2019

The service manager did everything he could to make my visit to Carolina Kia an enjoyable one. He went above and beyond what he was suppose to do.

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Cars Jan 25, 2019

Great customer service and loaning me a car instead of waiting for work to be done where i could get to work. Thank you

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Cars Jan 24, 2019

Fast service and on time delivery. Friendly staff and clean facility. Was very happy with how efficient the staff was and how well they take care of their customers.

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Cars Jan 23, 2019

Very friendly people and helpful. I live in Lewisville NC and I come all the way to High Point just because of the people that work there.

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Cars Jan 19, 2019

Tim Steinbeck is by far the best service manager I have had the pleasure of working with. Kept me updated on progress and what was being done on my Kia Sorento every day. Very professional.

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Cars Jan 19, 2019

Went in to service my car for a check engine light and also the sensor. What ever the issue they find a resolution at a reasonable cost

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Cars Jan 17, 2019

Nice large waiting area, Friendly staff/people, Clean and easily accessible restrooms, Free WiFi and refreshments, fresh doughnuts There was even a kids area available.

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Cars Jan 17, 2019

Timely. Love that you wash the car. Donuts in the waiting room. It did take me over 1 week to make the appt

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Cars Jan 17, 2019

The financial officer and the service department have made the buyout of my lease go very smoothly once I realized that the process should be done at.the dealership and NOT Kia Finance.

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Cars Jan 16, 2019

Went in for an oil change, tire change. Due to miles got a fuel system cleaning. Everything was done to my satisfaction. The repair staff is excellent

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Cars Jan 16, 2019

The staff was great and very nice. They fit me in quickly with a last minute appointment that was very convenient. My service was timely and efficient.

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Cars Jan 15, 2019

Service was great, wait was a little long, but to be expected. I will be going back in a few months for another oil change.

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Cars Jan 15, 2019

I went at my appointment time, was greeted and service was done within the time frame stated. I like that this dealership uses an appointment system and adheres to it.

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Cars Jan 15, 2019

Timely service always on time and professional with the work they perform on my car and also clean facilities so keep up the great work and I’ll be a customer for life

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Cars Jan 13, 2019

I did not have to wait too long and I was able to make an appointment and be seen at that time. And my car came out shiny.

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Cars Jan 12, 2019

Reasonable time for the amount of work done. Courteous and informative folks to work with. Keeping me informed about progress of work being done. Time worked out very close to their estimates.

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Cars Jan 11, 2019

customer service was great and faster than I anticipated. Gentleman that waited on me was very pleasant and polite, going out of his way to make sure that I had a good experience

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Cars Jan 11, 2019

I’ve always had great experiences at Carolina Hyundai. Matt in service is the bomb!! I have no worries at all when I am dealing with him. But all the staff is nice. I really do enjoy giving them my business 🙂

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Cars Jan 11, 2019

I’ve always had great experiences at Carolina Hyundai. Matt in service is the bomb!! I have no worries at all when I am dealing with him. But all the staff is nice. I really do enjoy giving them my business 🙂

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Cars Jan 11, 2019

They give excellent customer service. They are very caring, friendly and trustworthy. This customer service is why my first selection of a vehicle is a Hyndai.

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Cars Jan 11, 2019

They give excellent customer service. They are very caring, friendly and trustworthy. This customer service is why my first selection of a vehicle is a Hyndai.

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Cars Jan 11, 2019

Sales reps were easy to work with. During past visits to service with previous car, reps continued to remind me if I ever decided to trade they were there for me. This recognition was greatly appreciated.

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Cars Jan 10, 2019

I appreciate the professional conduct of Tim and other staff making sure my time there is comfortable and work on my vehicle will be done in a timely manner. I can be assured the staff's goal is to keep my vehicle in top condition for years of service. The complimentary vacuum and car wash is not expected and much appreciated.

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Cars Jan 10, 2019

friendly. Was in and out in timely manner. Person I worked with was friendly and knowledgeable Facility was very clean

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Cars Jan 10, 2019

How quick they where in getting me out the door. Everyone was very friendly. My car was washed and vacuumed

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Cars Jan 10, 2019

These guys get you in and out as quick as possible. Coffee and snacks, TV, internet. clean waiting rooms and restrooms.

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Cars Jan 10, 2019

The politeness of the staff and willingness to help with questions. They offered additional assistance if needed and if there was anything else I needed help with.

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Cars Jan 9, 2019

I loved how prompt Matt was in service. He is professional, friendly, and someone who shows he cares about the customer. I was very impressed with the time frame of a big job done on my vehicle around the holidays and how quickly Matt returned my phone calls and kept me updated.

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Cars Jan 9, 2019

I loved how prompt Matt was in service. He is professional, friendly, and someone who shows he cares about the customer. I was very impressed with the time frame of a big job done on my vehicle around the holidays and how quickly Matt returned my phone calls and kept me updated.

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Cars Jan 9, 2019

Staff are always accommodating and friendly. Refreshments are nice. I will recommend this dealership to friends and family. I really love my KIA too!

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Cars Jan 8, 2019

Great service! They were very professional and knowledgeable about my service and the recalls. My car was returned to me clean and ready to go.

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Cars Jan 8, 2019

Everything was perfect. The waiting area is spacious and comfortable, the staff is friendly, service is done quickly. This is all you could ask for.

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Cars Jan 8, 2019

Everyone was very courteous , the facility was very clean ,and the service was very efficient and professional. I would highly recommend Carolina Kia of High Point.

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Cars Jan 7, 2019

I am still unhappy that KIA has not come up with a way to fix my car. I know that it has nothing to do with the salesman or service people there.

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Cars Jan 5, 2019

I really liked how friendly and helpful everyone was. Akan Davis was so nice and answered all of our questions and made the transaction the best car buying experience ever.